Terms & Conditions

Terms and Conditions for Trandoz.com

Welcome to Trandoz.com (“we”, “our”, “us”).
By using our website www.trandoz.com and purchasing our products, you agree to follow these Terms and Conditions.
Please read them carefully before using our website.

1. General Information

Trandoz.com is an online store offering a variety of products, including Hijabs, Khimars, Borkas, Kids Fashion, Women’s Fashion, Men’s Fashion, Gadgets, and Electronics.
By accessing or using our website, you agree to comply with all the terms stated here.

We reserve the right to update or change these Terms at any time without prior notice. Any changes will be posted on this page.

2. Use of Our Website

You must be at least 18 years old or have parental permission to use this website.
You agree to use our website only for lawful purposes.
You must not attempt to harm, hack, or misuse the website in any way.

3. Product Information

We do our best to display product details, descriptions, and images accurately.
However, there may be minor differences in color or texture due to lighting or device display.
All prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice.

4. Orders and Payments

Once you place an order, you agree to pay the total amount shown at checkout.
We accept multiple payment methods, including Cash on Delivery (COD) and Online Payment (via trusted gateways).
We reserve the right to cancel or refuse any order if fraud or suspicious activity is detected.

5. Shipping and Delivery

We deliver across Bangladesh through reliable courier partners.
Delivery times may vary depending on your location and product availability.
Delays due to unforeseen circumstances (weather, strikes, etc.) are not our responsibility.

6. Returns and Exchanges

Customers can request a return or exchange within 3 days of receiving the product.
Products must be unused, undamaged, and in original packaging.
Certain items (like electronics or hygiene-related items) may not be eligible for return.
Refunds will be processed according to our Return Policy guidelines.

7. Intellectual Property

All content on Trandoz.com — including text, images, designs, logos, and graphics — is the property of Trandoz and protected by copyright laws.
You may not copy, reproduce, or distribute our content without written permission.

8. Limitation of Liability

We do our best to ensure your satisfaction, but Trandoz.com will not be liable for:

Any indirect or accidental damages caused by website use or product purchase
Errors, delays, or interruptions in service
Issues caused by third-party service providers (couriers, payment gateways, etc.)

9. Account Responsibility

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login information
All activity under your account
We are not responsible for any unauthorized access caused by your negligence.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. Visiting those sites is at your own risk.

11. Governing Law

These Terms and Conditions are governed by the laws of Bangladesh.
Any disputes shall be resolved in accordance with the applicable Bangladeshi legal system.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📩 Email: trandoz.com@gmail.com
🌐 Website: www.trandoz.com