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Payment Policy

Payment Policy – Trandoz.com

 

Welcome to Trandoz.com 💫
This Payment Policy explains how payments are accepted, processed, and managed when you shop with us.
By placing an order on www.trandoz.com, you agree to the terms mentioned below.

1. Accepted Payment Methods

To make shopping easy and secure, Trandoz.com offers multiple payment options:

💵 Cash on Delivery (COD)

  • Pay in cash when your product is delivered to your doorstep.

  • Please make sure to check the product before making the payment.

💳 Online Payment

  • We accept online payments through secure gateways, including:

    • bKash

    • Nagad

    • Rocket

    • Debit/Credit Cards (Visa, MasterCard, etc.)

    • Bank Transfer (where available)

🔒 All online transactions are SSL encrypted to ensure your personal and payment information remains completely safe.

2. Order Confirmation

  • After a successful payment, you will receive an order confirmation email or SMS with your order details.

  • If payment is not completed or fails due to a technical issue, your order may be placed on hold or canceled automatically.

3. Cash on Delivery (COD) Terms

  • COD is available in most areas of Bangladesh.

  • Customers must ensure someone is available at the delivery address to receive and pay for the order.

  • If a customer repeatedly refuses COD orders without a valid reason, Trandoz.com reserves the right to restrict COD service for future purchases.

4. Online Payment Terms

  • All payments are processed through trusted, verified payment gateways.

  • We do not store your card or account information.

  • In case of payment failure or deduction without confirmation, please contact our support team for quick assistance.

5. Pricing Policy

  • All prices are listed in Bangladeshi Taka (BDT).

  • Prices may change due to market updates or promotional offers without prior notice.

  • The final amount payable will be shown at checkout, including any applicable taxes, shipping fees, or discounts.

6. Refunds for Online Payments

  • If an order is canceled or returned and you paid online, refunds will be issued to your original payment method within 5–10 business days.

  • In case of any delay, please contact our customer support team with your transaction ID for tracking.

7. Security Assurance

Your security is our priority 💖

  • Trandoz.com uses SSL encryption and works only with trusted payment gateways.

  • We never share, sell, or store your payment details.

  • Any suspicious transaction will be monitored and may be reported for security purposes.

8. Contact Us

For any payment-related queries, please reach out to our support team:

📩 Email: trandoz.com@gmail.com
📞 Phone: 01860751784
🌐 Website: www.trandoz.com
📍 Business Hours: Saturday – Thursday | 10 AM – 8 PM